FAQ

Yes, I am accepting new clients. Openings vary and there could be an immediate opening or a wait of two weeks. As peoples’ lives are fluid, so is my schedule. I try to provide the most immediate, workable time for each client.

Office hours are flexible and may be scheduled as needed and available, Monday through Friday, with some Saturday availability. Evening hours are a popular time.

The West Loop office is near Morgan Street, just a few blocks from the Eisenhower Expressway and the Blue Line, near Greek Town and the Fulton Market District.

Yes, the West Loop building has an elevator.

Clients may choose to self-pay, or may opt to use insurance.

If insurance is used, insurance information is collected at the first appointment. I urge all clients to be familiar with their benefits prior to coming for their first appointment so that they can anticipate their potential cost. For some clients, there is a known co-pay. For others, there is a deductible or a percent of the contracted fee. Often, I bill insurance after the first or second session, and wait on the client’s payment until we definitely know their share, per their insurance company’s response. Payment is then expected in a timely manner, in the form of cash, check, or charge card.

Sometimes, insurance companies will stipulate an “out-of-network” policy benefit. You may call your company to determine their provision.